Policies
Terms, privacy, delivery & refunds
These are the working policies for Aisles to Pantry. The owner can update any detail in the console — where something isn’t confirmed yet (like fees for your area), we say so rather than guessing.
Delivery policy
Delivery fees depend on your area and the size of your order, so the exact fee is always shown on your quote before you pay.
Delivery areas and their fees are set by the owner. If your area isn’t listed yet, send us your list with your address and we will confirm whether we can deliver to you and at what fee. Nothing is charged until you approve that quote.
We deliver to the address you give us. Please make sure someone can receive the order, or tell us in the delivery notes where to leave it. If we cannot hand over or leave the order safely, we will contact you on the number you provided.
Delivery windows are agreed with you on your quote. Fresh items are packed to be kept cool on the way, and we recommend refrigerating chilled goods as soon as they arrive.
